This Privacy Policy applies to the services offered on the shop.nexon.com.au web site offered by Nexon Asia Pacific Pty Ltd (ABN 70 095 335 023) ("Nexon"). Please read this Privacy Policy carefully before using the Nexon web site. Usage of the Nexon web site is conditional upon you agreeing to be bound by this privacy policy.

In summary, while you should read each provision in this Privacy Policy, you must note that by using the Nexon website:

You agree that if you submit your personal information to us, we may create a database record about you;

To buy our products or receive our services, you agree for us to collect information from you and from your use of this website, and you agree that this information may be disclosed to other Nexon Group companies and our service providers.

You agree for us to use cookies on your browser (unless you remove them please see below for explanation);

You agree for us to contact you with information about products, special offers and updates (unless you have stated that you do not wish to receive these communications);

Your personal information is important to us

Nexon is committed to safeguarding your personal privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Nexon will only collect and use your personal information as set out below.

Nexon has developed and implemented its Nexon Basic Principles on Personal Information which reflect world best practice on privacy policies. These principles meet and exceed the requirements of the recent changes to Australian privacy legislation.

Our services

Nexon offers a variety of services on our web site related to our products which might be of interest to you. These services may have specific conditions, which are explained at the time when you purchase those services, in addition to these general Terms and Conditions. Our services include:

(a) Products available for delivery.

(b) Software available for download.

(c) Information about new products or services from Nexon and Nexon Group companies.

(d) Special offers from Nexon and Nexon Group companies.

Collecting information about you

Nexon will not collect or monitor any personal information about you without your consent. The only personal information we collect is what you tell us about yourself, for example by joining a club on our site, and information about how you use our site.

When you purchase a product from us (online or in a store), we may ask for your personal information (such as name and address) in order to service your product, provide you with upgrades or updated information, and let you know of other Nexon products, which may be of interest. You do not have to provide us with this information if that is your preference. However, failure to do so may result in Nexon being unable to sell you products and/or provide certain services including after services.

Nexon's policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information. Any further collection of your personal information than that explained here will only occur with your consent.

Our use of cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Nexon uses cookies to make your use of our website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow us to remember the items you want to purchase as you move through our shopping site, and let us know how many people are using the different parts of the site. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of Nexon's web site.

Using and disclosing your personal information

We intend to use your information for the following purposes only.

To fulfill our obligation under any sale and purchase contract and/or any other contract between you and Nexon.

To render services related to our business such as warranty or after sales services.

To provide you with information about our products, service and/or special offers.

To ask you for your opinion or comments about our products and/or services.

To make statistical data for marketing analysis.

For the purposes described above, we may share your information with Nexon Group companies either in Australia or overseas. Please also note that in order to operate the web site or deliver a service we may sometimes share your personal information with a service provider, a non-Nexon Group Company.

As Nexon and Nexon Group companies recognise the trust you place in us when you give us personal information, we will not use or disclose any information about you for other purposes without your consent, except for in exceptional cases such as if disclosure is required by laws or is necessary to protect the rights or property of Nexon, any Nexon Group companies, or any member of the public, or to lessen a serious threat to a person's health or safety.

When we will contact you

We may contact you at the email or other address, which you provide to us in order to:

Provide you with information which may be of interest about upgrades, new Nexon products and special offers and other matters which may interest you

To send you a newsletter

We will not send you 'spam' (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving communications from Nexon and do not wish to receive this information any longer, you may remove your name from our list either by contacting us or by calling Nexon on the customer enquiry number 1300 30 20 70. Please allow 14 days for this request to be processed.

You can access the information we keep about you

If at any time you want to know what personal information you have submitted to us, you are welcome to access your record by contacting us. Our file of your information will be made available to you within 14 days.

Changing and deleting the information we have about you

If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons. However, please note that deletion of your information may result in Nexon being unable to sell your products and/or provide certain services including after services.

Storage and security of your personal information

Nexon will endeavour to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In some cases these facilities may be overseas. Our employees and data processors are obliged to respect the confidentiality of any personal information held by Nexon. However, as we cannot guarantee the security of communications over the Internet, we cannot give an absolute assurance that your information will be secure at all times. Nexon will not be held responsible for events arising from unauthorised access to your personal information.

Nexon and links to other web sites

Nexon provides links to web sites outside of the Nexon site. These linked sites are not under the control of Nexon, and we are not responsible for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the Terms and Conditions of those web sites.

What to do if you have a problem or question

If Nexon becomes aware of any ongoing concerns or problems with areas on our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us or call the customer enquiry number 1300 30 20 70

Future changes

Our commitment to be a leading provider of online consumer electronics products and services means that our business will continue to evolve as we introduce new services and features to our web site. Because of this, from time to time, our policies will be reviewed and may be revised. Nexon reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its web site. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.